Wolverhampton licence conditions: questions and answers

1. You move to a new address. How long do you have to tell the council?

1. 7 working days
2. 48 hours (correct answer)
3. 14 days
4. 28 days

Answer: B. 48 hours. You must tell the licensing authority within 48 hours of any change to your name, address, phone number or email address. Wolverhampton Private Hire Driver Licence Conditions, condition 1

2. You are arrested, but the police do not charge you. What must you do?

1. Nothing, because you were not charged
2. Tell the council only if you are later convicted
3. Tell the council when you next renew your licence
4. Tell the council within 48 hours (correct answer)

Answer: D. Tell the council within 48 hours. You must notify the council within 48 hours of any arrest, police investigation, charge, bail, caution, warning or interview under caution, not only convictions. Wolverhampton Private Hire Driver Licence Conditions, condition 2(a)

3. Your operator has already told the council about a caution you received. Do you still need to report it yourself?

1. Yes, you must report it yourself (correct answer)
2. No, the operator's report is enough
3. No, the police will tell the council
4. Only if the council writes to ask you

Answer: A. Yes, you must report it yourself. The conditions say the driver must make the notification themselves, even if a third party has already told the licensing authority. Wolverhampton Private Hire Driver Licence Conditions, condition 2

4. You receive a notice of intended prosecution for speeding. When must you tell the council?

1. Only if you are found guilty in court
2. Within 14 days of the court date
3. Within 48 hours (correct answer)
4. Only if you get 6 points or more

Answer: C. Within 48 hours. A notice of intended prosecution, driving licence points and endorsements must all be reported to the council within 48 hours. Wolverhampton Private Hire Driver Licence Conditions, condition 2(b)

5. You lose your driver badge. What must you do?

1. Keep working and report it at your next renewal
2. Report it within 14 days; replacements are free
3. Report it within 48 hours and buy a new one (correct answer)
4. Make your own badge until a new one arrives

Answer: C. Report it within 48 hours and buy a new one. The driver must report the loss of their badge to the council within 48 hours and purchase a replacement. Wolverhampton Private Hire Driver Licence Conditions, condition 5

6. Your doctor tells you that you have a condition that must be reported to the DVLA. What must you do?

1. Stop driving at once and tell the council (correct answer)
2. Keep driving until your next medical
3. Tell your operator, but carry on working
4. Work only daytime shifts until it is better

Answer: A. Stop driving at once and tell the council. If a medical condition must be reported to the DVLA, or means you no longer meet the Group 2 standard, you must stop driving immediately and report it to the council. Wolverhampton Private Hire Driver Licence Conditions, condition 3

7. Your status on the DBS Update Service changes. What must you do within 48 hours?

1. Tell your operator and wait for the council to call
2. Cancel your Update Service subscription
3. Nothing until your licence is due for renewal
4. Show you have applied for a new DBS certificate (correct answer)

Answer: D. Show you have applied for a new DBS certificate. If your certificate status on the Update Service changes, or you change your name, you must give the council evidence within 48 hours that you have applied for a new DBS certificate. Wolverhampton Private Hire Driver Licence Conditions, condition 12

8. A licensed vehicle is involved in a road traffic collision. By when must the proprietor tell the council?

1. Within 7 days, using the council's accident form
2. As soon as possible, and within 72 hours (correct answer)
3. Within 14 days
4. Only if someone is injured

Answer: B. As soon as possible, and within 72 hours. The vehicle conditions say the proprietor must notify the council as soon as reasonably practicable, and in any case within 72 hours, of any road traffic collision involving the vehicle. Wolverhampton Hackney Carriage and Private Hire Vehicle Licence Conditions, condition 7

9. How must you wear your badge while doing private hire work in Wolverhampton?

1. Round your neck on the council lanyard, photo showing (correct answer)
2. Clipped to the sun visor, where the passengers can see it
3. In your pocket, ready to show if asked
4. Stuck to the windscreen, facing outwards

Answer: A. Round your neck on the council lanyard, photo showing. You must carry the badge on the council-issued lanyard at all times when driving a PHV, and wear it around your neck with your name and photo visible while doing private hire work. Wolverhampton Private Hire Driver Licence Conditions, condition 15

10. You grow a full beard and look very different from your badge photo. What do the conditions say?

1. Nothing, as long as your name is correct
2. You must shave before every shift
3. Buy a new badge with a current photo (correct answer)
4. The council will send a new badge free

Answer: C. Buy a new badge with a current photo. Passengers and officers must be able to recognise you from your badge photo. If your appearance changes a lot, or an officer tells you to, you must buy a new badge with a current photograph. Wolverhampton Private Hire Driver Licence Conditions, condition 4

11. How much does the council charge for replacement driver badges?

1. £20 for one badge, collected in person
2. £5 for two badges, delivered (correct answer)
3. £37 for one badge, delivered
4. £50 for two badges, collected

Answer: B. £5 for two badges, delivered. The council's fee table and FAQs list replacement driver badges at £5 for two, delivered. (£37 is the fee for replacement vehicle plates.) Wolverhampton Licensing Policy, fees table 6.3; Taxi licence FAQs

12. What kind of DBS certificate must a Wolverhampton driver licence applicant provide?

1. A basic certificate dated within the last twelve months
2. A standard certificate from any past or current employer
3. A police letter from the country where you were born
4. Enhanced, with barred list checks, on the Update Service (correct answer)

Answer: D. Enhanced, with barred list checks, on the Update Service. All driver applicants must provide a full enhanced DBS certificate with barred list checks that is subscribed to the DBS Update Service. Basic DBS certificates are for vehicle and operator licence applicants. Wolverhampton Licensing Policy, s.4

13. What happens if your DBS certificate is not subscribed to the Update Service?

1. Your application is refused at once
2. You only get a six-month licence (correct answer)
3. You get a three-year licence but pay more
4. You must retake the knowledge test

Answer: B. You only get a six-month licence. DBS certificates not on the Update Service mean the licence is issued for six months only. Without the Update Service you must give a new enhanced certificate every six months. Wolverhampton Licensing Policy, s.4; Wolverhampton Private Hire Driver Licence Conditions, condition 11

14. What medical standard must a Wolverhampton driver meet?

1. DVLA Group 1, the same as a car driver
2. A letter from any doctor saying you are well
3. An eye test from an optician only
4. DVLA Group 2, on the council's D4 form (correct answer)

Answer: D. DVLA Group 2, on the council's D4 form. All driver applicants must give a completed medical certificate, including the DVLA D4 form, showing they meet the Group 2 standard for vocational drivers. Wolverhampton Licensing Policy, s.3; Wolverhampton Guidelines on Fitness and Propriety, 5.1.21

15. How long must you have held a full DVLA driving licence before you can apply?

1. At least 12 months (correct answer)
2. At least six months
3. At least 3 years
4. At least 5 years

Answer: A. At least 12 months. The council requires a full DVLA driving licence that you have held for at least 12 months. Wolverhampton Licensing Policy, s.2; Private hire apply online page

16. Since the age of 18 you have lived abroad for four months in a row. What extra document will the council need?

1. A letter from your employer in that country
2. A copy of your passport stamps only
3. A certificate of good character or conduct (correct answer)
4. Nothing, as long as you are back in the UK

Answer: C. A certificate of good character or conduct. If you have been outside the UK for three or more months continuously since age 18, you need a certificate of good character or good conduct, or an equivalent. Documents not in English need a notarised translation at your own cost. Wolverhampton Licensing Policy, s.5; Wolverhampton Guidelines on Fitness and Propriety, 1.26

17. Which clothing rule is in the Wolverhampton private hire driver conditions?

1. You must wear a white shirt and a tie
2. You must wear a council uniform jacket
3. Upper arms and shoulders must be covered (correct answer)
4. You may wear any clothes if they are clean

Answer: C. Upper arms and shoulders must be covered. Drivers must wear clean clothes in good condition, with no offensive or political words or graphics, and the upper arms and shoulders must be covered. Wolverhampton Private Hire Driver Licence Conditions, condition 39

18. Which shoes may you wear while driving a Wolverhampton PHV?

1. Shoes covering the whole foot to the ankle (correct answer)
2. Sandals, as long as they have a back strap
3. Any shoes, as long as they are clean
4. Slippers, but only on short local journeys

Answer: A. Shoes covering the whole foot to the ankle. The conditions say the driver must wear shoes which cover the foot completely to the ankle. Wolverhampton Private Hire Driver Licence Conditions, condition 40

19. A passenger gives you her phone number and says, "Text me some time." What should you do?

1. Save it, as long as you only text after work
2. Save it, but do not tell your operator about it
3. Keep it in case she leaves something in the car
4. Politely refuse; you must not keep her details (correct answer)

Answer: D. Politely refuse; you must not keep her details. You must not ask for or keep a passenger's personal contact information, or try to start a personal relationship with a passenger. Wolverhampton Private Hire Driver Licence Conditions, condition 16

20. Can you eat while driving a passenger?

1. Yes, if the passenger agrees
2. No, but you may drink water if it is safe (correct answer)
3. Yes, on journeys over one hour
4. No, and you cannot drink anything at all either

Answer: B. No, but you may drink water if it is safe. The driver must not eat during the journey but may drink water if it is safe to do so. It is your choice whether passengers may eat or drink. Wolverhampton Private Hire Driver Licence Conditions, condition 43

21. A passenger is in your PHV. When can you play the radio or music?

1. Only when the passenger asks for it (correct answer)
2. At any time, at a low volume
3. Only on journeys longer than 30 minutes
4. Only between 7am and 11pm

Answer: A. Only when the passenger asks for it. Radios and music players, other than equipment for messages about the job, must not be played unless the passenger asks. Wolverhampton Private Hire Driver Licence Conditions, condition 41

22. You feel very sleepy on a motorway with a passenger. What should you do?

1. Pull onto the hard shoulder for a short rest
2. Open the window and drive faster to finish the trip
3. Stop at a safe place, such as services, and rest (correct answer)
4. Stop in an emergency area and sleep

Answer: C. Stop at a safe place, such as services, and rest. You must not drive when tired, and must stop in a safe place to rest. The conditions say this must not be an emergency area or the hard shoulder of a motorway. Wolverhampton Private Hire Driver Licence Conditions, condition 22

23. A passenger lights a vape in your PHV. What do the conditions say?

1. Passengers may vape, as long as a back window is open
2. Nobody may; report it to the operator after the trip (correct answer)
3. Only you are banned; passengers may vape freely
4. Vapes are allowed; only cigarettes are banned

Answer: B. Nobody may; report it to the operator after the trip. Smoking of any kind, including e-cigarettes and vapes, is not allowed by anyone in the vehicle at any time. If a customer smokes, report it to the operator immediately after the journey. Wolverhampton Private Hire Driver Licence Conditions, condition 19

24. A driver is caught smoking in their licensed vehicle for the first time. What does the Wolverhampton policy normally do?

1. Give the driver a verbal warning only
2. Revoke the licence, with no new one for 12 years
3. Ask the driver to pay a £20 fee
4. Suspend the licence for up to 6 months (correct answer)

Answer: D. Suspend the licence for up to 6 months. Smoking in a licensed vehicle is an offence under the Health Act. A first offence normally leads to a suspension of up to 6 months; repeat offences normally lead to revocation. Wolverhampton Guidelines on Fitness and Propriety, 5.1.24

25. A customer asks for a receipt. Which of these must it include?

1. The passenger's home address and postcode
2. The operator that accepted the booking (correct answer)
3. Your own home address
4. The roads you used on the journey

Answer: B. The operator that accepted the booking. A receipt must show your name or licence number, the vehicle registration or licence number, the date and time, the fare paid and the operator that accepted the booking. Wolverhampton Private Hire Driver Licence Conditions, condition 46

26. A passenger leaves a phone in your car. What must you do?

1. Keep it at home for 7 days in case the owner calls you
2. Hand it in at any police station within a month
3. Leave it in the car until the next shift
4. Tell the operator now; take it to them within 48 hours (correct answer)

Answer: D. Tell the operator now; take it to them within 48 hours. Search the vehicle after every journey. Any lost property must be reported to the operator for that booking immediately and taken to that operator within 48 hours. Wolverhampton Private Hire Driver Licence Conditions, condition 48

27. When must you do the daily walkaround check of your PHV, and how long must you keep the records?

1. Before driving each day; keep records 15 months (correct answer)
2. Once a week; keep the records for 1 month
3. Only before an MOT; keep records for 12 months
4. At the end of each shift; no records are needed

Answer: A. Before driving each day; keep records 15 months. Each day, before taking charge of the vehicle, you must do the walkaround check set by the council, record it and keep the records for at least 15 months. Wolverhampton Private Hire Driver Licence Conditions, condition 6

28. How old can the tyres on a Wolverhampton licensed vehicle be, including the spare?

1. No more than five years since they were fitted
2. Any age, if the tread is over 1.6mm
3. No more than ten years since they were made (correct answer)
4. No more than ten years, except the spare

Answer: C. No more than ten years since they were made. All tyres, including the spare or kit, must meet the manufacturer's specification and the legal tread rules, and must not have been made more than ten years ago. Wolverhampton Private Hire Driver Licence Conditions, condition 26; Wolverhampton Hackney Carriage and Private Hire Vehicle Licence Conditions, condition 19

29. Can you hang an air freshener from the rear-view mirror of your licensed vehicle?

1. Yes, as long as it is small and does not swing
2. Yes, if it does not show a logo
3. No, nothing may hang from the mirror (correct answer)
4. Yes, but only outside Wolverhampton

Answer: C. No, nothing may hang from the mirror. The conditions say no items are to be hung from or attached to the rear-view mirror. Wolverhampton Private Hire Driver Licence Conditions, condition 25; Wolverhampton Hackney Carriage and Private Hire Vehicle Licence Conditions, condition 18

30. What do the conditions say about 3D, 4D, ghost or sticker number plates?

1. Banned; the licence is normally revoked (correct answer)
2. They are allowed if the letters are legal size
3. They are allowed on the front plate only
4. They need approval from the operator

Answer: A. Banned; the licence is normally revoked. 3D, 4D, ghost or sticker registration plates are strictly prohibited on licensed vehicles and will normally result in the vehicle licence being revoked. Drivers must not use a PHV that has one. Wolverhampton Private Hire Driver Licence Conditions, condition 27; Wolverhampton Hackney Carriage and Private Hire Vehicle Licence Conditions, condition 20

31. Your licensed vehicle has CCTV. Who is the 'data controller' for the footage?

1. City of Wolverhampton Council
2. The camera supplier
3. The West Midlands Police
4. The vehicle licence holder (correct answer)

Answer: D. The vehicle licence holder. Under the Taxi CCTV Policy, the vehicle licence holder is the data controller and must be registered with the Information Commissioner's Office (ICO). The council is not the data controller. Wolverhampton Taxi CCTV Policy (revised 3 June 2026), ICO Registration as Data Controller

32. How long should CCTV footage from a licensed vehicle normally be kept?

1. 7 days, unless the passenger complains
2. 31 days, unless lawfully shared (correct answer)
3. 6 months, in case of complaints
4. Until the vehicle licence ends

Answer: B. 31 days, unless lawfully shared. Data should be deleted after 31 days unless it has been legitimately shared, for example with the police. It must be encrypted and protected from unauthorised access. Wolverhampton Taxi CCTV Policy (revised 3 June 2026), Storage of Data

33. Your dashcam records a passenger behaving very badly. Can you post the clip on social media?

1. No, it is unlawful to post it (correct answer)
2. Yes, if you blur the passenger's face
3. Yes, if the passenger was rude to you
4. Yes, on WhatsApp but not on Facebook

Answer: A. No, it is unlawful to post it. Uploading CCTV or dashcam footage to social media has no lawful basis and is prohibited, even if it shows bad behaviour. You could face prosecution and an ICO fine. Wolverhampton Taxi CCTV Policy (revised 3 June 2026), Sharing Data

34. What are the rules for a dashcam in a Wolverhampton licensed vehicle?

1. It may record sound if a sign is shown inside
2. It may face inwards if the passenger agrees
3. Facing out, no passengers seen, no sound (correct answer)
4. It needs no ICO registration

Answer: C. Facing out, no passengers seen, no sound. Only external-facing dashcams that do not record audio are permitted. Passengers must not be visible, and the system must be registered with the ICO. Wolverhampton Taxi CCTV Policy (revised 3 June 2026), Scope

35. What does 'ultra-low emission vehicle' mean in the Wolverhampton policy?

1. A vehicle that runs on diesel only
2. A vehicle that emits less than 75g of CO2 per km (correct answer)
3. Any vehicle under five years old
4. A vehicle that emits less than 150g of CO2 per km

Answer: B. A vehicle that emits less than 75g of CO2 per km. The policy defines an ultra-low emission vehicle as one that emits less than 75g CO2/km. There are no age limits on these vehicles. Wolverhampton Licensing Policy, s.8

36. Wolverhampton uses one main question to decide if a driver is 'fit and proper'. What is it?

1. Has this person held a full driving licence for over five years?
2. Does this person know the city's roads well?
3. Has this person paid all their licence fees?
4. Would you let someone you care for travel alone with them? (correct answer)

Answer: D. Would you let someone you care for travel alone with them? Decision officers ask whether, on the information before them, they would allow a person they care for to travel alone in a vehicle driven by this person at any time of day or night. Wolverhampton Guidelines on Fitness and Propriety, 1.20

37. How does the council treat a police caution?

1. As less serious, because there was no court
2. In exactly the same way as a conviction (correct answer)
3. It ignores cautions older than one year
4. Only as a note on your file

Answer: B. In exactly the same way as a conviction. A caution can only be given after an admission of guilt, so the council treats it in exactly the same way as a conviction. Fixed penalties and community resolutions are treated the same way too. Wolverhampton Guidelines on Fitness and Propriety, 1.13

38. Can the council take spent convictions into account?

1. No, spent convictions must be ignored
2. Only if they are less than five years old
3. Only if they were for driving offences
4. Yes, spent or not (correct answer)

Answer: D. Yes, spent or not. Taxi licensing is an exception to the Rehabilitation of Offenders Act, so the council can take into account all convictions, whether spent or not. Wolverhampton Guidelines on Fitness and Propriety, 1.9

39. You get 3 penalty points for a single minor traffic offence. What does the council normally do?

1. Give you a written warning (correct answer)
2. Revoke your licence for 5 years
3. Suspend your licence for 6 months
4. Make you take the knowledge test again

Answer: A. Give you a written warning. A single offence with up to 3 current penalty points normally results in a written warning. Wolverhampton Guidelines on Fitness and Propriety, 5.1.1(a)

40. You reach 6 or more current penalty points from repeat minor offences. What does the council normally do?

1. Give a second written warning and a training course
2. Nothing at all until the driver reaches 12 points
3. Revoke or refuse to renew; no new licence for 5 years (correct answer)
4. Suspend the licence for two weeks, then restore it

Answer: C. Revoke or refuse to renew; no new licence for 5 years. Repeat offences adding up to 6 or more current penalty points normally lead to revocation or refusal to renew, and no new licence for 5 years. Wolverhampton Guidelines on Fitness and Propriety, 5.1.1(b)

41. A driver is convicted for the first time of using a mobile phone while driving. What does the policy normally do?

1. Give the driver a written warning and nothing more
2. Suspend the licence for up to 2 months, then review
3. Revoke or refuse to renew; no new licence for 7 years (correct answer)
4. Ask the driver to pay for a phone holder

Answer: C. Revoke or refuse to renew; no new licence for 7 years. Breaking the rules on control of the vehicle, such as using a mobile phone, is treated very seriously. A first offence normally leads to revocation, with no new licence for 7 years. Wolverhampton Guidelines on Fitness and Propriety, 5.1.23(a)

42. A driver breaks a licence condition for the first time. What does the policy normally do?

1. Suspend the licence for up to 2 months (correct answer)
2. Revoke the licence, with no new one for 7 years
3. Nothing, the first breach is ignored
4. Give a £100 fine

Answer: A. Suspend the licence for up to 2 months. A first breach of licence conditions or byelaws normally leads to suspension for up to 2 months. This may be reduced by doing a targeted training course at your own cost. Wolverhampton Guidelines on Fitness and Propriety, 5.1.19(a)

43. An applicant does not declare a conviction on their application form. What normally happens?

1. The council adds the conviction to the file and carries on
2. The applicant pays a late declaration fee
3. Nothing, if the conviction is spent
4. Refused, or revoked if granted; they may be prosecuted (correct answer)

Answer: D. Refused, or revoked if granted; they may be prosecuted. Any dishonesty in the application, such as failing to declare convictions, will normally result in refusal or revocation and may lead to prosecution. Wolverhampton Guidelines on Fitness and Propriety, 1.17

44. An existing Wolverhampton driver fails the council's driver training programme. What normally happens?

1. Nothing, if they have driven for many years
2. Normally revoked or not renewed (correct answer)
3. They get a written warning
4. They can keep working and never resit

Answer: B. Normally revoked or not renewed. All applicants and licence holders must complete the council's driver training programme. An existing driver who fails it will normally have their licence revoked or refused renewal. Wolverhampton Guidelines on Fitness and Propriety, 4.11